Administrative - Patient Access Representative

Locations: Beverly Blvd West Hollywood, CA
Pay Rate:$23/hr
Hours of Operation: 3x12-Hour (12:00 - 20:30)
Job Duration:13 Weeks

Position Responsibilities/Expectations:

• Patient Access Representatives are responsible for providing patients with a welcoming experience, while facilitating patient's access to care. 
• The Patient Access Representative I (PAR I) performs a variety of Patient Access activities for patients throughout the Medical Center for Inpatient, Outpatient and/or Emergency Services. 
• The Patient Access Representatives are cross trained to support roles and responsibilities throughout Patient Access, Scheduling, Pre-Registration, Financial Clearance, Referrals, Authorizations, Financial Counseling, Physician Billing and Patient Arrival & Registration. 
• The Patient Access Representative must have thorough knowledge and understanding of insurance policies and procedures to determine insurance eligibility, benefits, and authorization requirements, Third Party Liability (TPL), Medi-Cal / Medicare eligibility verification, Workers Compensation eligibility, provide patient estimates, determine patient liability, and secure cash deposits (co-pays, deductibles, cash packages). 
• Provides superior customer service through all personal and professional interactions with all customers within the Health System.

Shift Time (On-site/hybrid/remote): On-Site, evenings
Daily Case Load: Register approximately 25-40 patients daily

Skills Required: PC Knowledge
Skills Preferred: Health insurance knowledge; EPIC EHR

Equipment: General Office
Years of Experience (minimum): 1 – 2 years registration
First Time Traveler Accepted?: Yes
Scrub Colors: N/A (Business Professional Attire)

COVID-19 Vaccine (Facility Guideline):Required + Booster - No Exemptions, Current Booster